Hotel Best Osuna Madrid, Madrid

My stay at the hotel was quite satisfactory. The room had all the necessary amenities and was vintage-looking. It was good enough for our 20-hour layover in Madrid, although it did not match the photos on the booking site or the hotel's website.

My stay at the hotel was a mix of positives and negatives. The rooms were not as clean and quiet as I had hoped, possibly due to a summer camp being hosted. The floorboards were a bit shaky, and there were noticeable cracks around the room. On the bright side, the location was great, just a short distance from the metro station and convenient for travelers using the Barajas Airport. The service had its highs and lows; while I enjoyed a lovely dinner upon arrival, there were hiccups like being overcharged for breakfast. The dining experience was basic and lacked quality, although the staff were courteous and professional.

I had a mixed experience at the hotel. While the rooms were spacious and clear, they were full of ants everywhere in the bathroom and on the beds. The smell of smoke lingered despite the staff's assurance of a non-smoking environment. The furnishings were outdated, with old beds and furniture, yet the room overall was spacious and clean.

The hotel has pros like having all the essentials in the rooms and being closer to the Plenilunium commercial center, but it falls short with outdated room decor and lack of clear room numbering. The service is polite but lacks warmth. The location is convenient, especially for the airport, yet slightly outside the city center. The dining options are acceptable but limited for the price paid. The facilities offer some good amenities, though improvements could be made.

The hotel's location was convenient for my needs and offered efficient service with a few warm touches. The room was spacious and pleasant, although finding it in a new building was a bit of a challenge.

The hotel rooms were very nice, clean, and fresh, although they didn't quite live up to a 4-star standard with some cleanliness issues. The service was a mix of warm hospitality with some language challenges. The location was convenient for the airport and trade shows but had some pavement concerns. The dining experience left something to be desired but had fresh fruits. Overall, an average value for money.

My stay at the hotel was quite pleasant overall. The room, despite having peeling wallpaper, was spacious and suitable for a solo traveler. However, being located in a separate building from the reception was a bit inconvenient. The service was decent, except for one unpleasant encounter with a staff member. The location was great, near the metro and a variety of restaurants, though slightly outside the city center. The dining experience was satisfactory, especially the royal breakfast. The facilities were adequate for my needs.